Experience

Assisted the IT security team with day-to-day operational support, gaining direct exposure to enterprise endpoint protection, network security tooling and data centre infrastructure in a corporate environment.

• Exposure to enterprise IT security operations and how a SOC-adjacent team prioritises daily tasks
• Worked with endpoint protection and security monitoring platforms (Sophos)
• Observed and learned network security practices using Cisco Meraki
• Assisted with data centre and network infrastructure support tasks
• Learned how security policies and procedures are applied in a corporate environment
• Practical IT troubleshooting alongside security-related operational processes

Provided hands-on hardware and software support, including troubleshooting, maintenance and system configuration for customer devices.